Remote Patient Support Specialist

CareTalk Health; United States; Remote; USD 23.000 - 32.000; Vollzeit

Benefits dieser Stelle

Remote work

Full-time W2

Zusammenfassung

CareTalk Health is seeking multiple Patient Support Specialists for a fully remote U.S.-based role. You will be the first point of contact for patients in our virtual clinic, coordinating scheduling, intake, and handoffs to the care team to ensure timely and high-quality care delivery.

Hours are Monday–Friday, 9am–6pm EST, with a W2 full-time position and compensation at $20 per hour. Remote work within the United States is required, and bilingual skills are a plus.

Qualifikationen

• Experience in healthcare or customer service settings.
• Strong digital fluency across multiple platforms (Zoom, Teams, EHR/CRM).
• Excellent interpersonal and communication skills.
• Able to multitask and stay calm in a fast-paced virtual environment.

Aufgaben

• Coordinate care teams to connect patients with the right clinician.
• Drive patient engagement and smooth scheduling across concurrent visits.
• Transfer patients using call handling tools and provide intake information.
• Notify the RN, track visit status, and anticipate next steps to prevent delays.
• Escalate scheduling conflicts or patient issues to protect care quality.

Kenntnisse

HIPAA compliance

Multi-team coordination

Patient communication

Tools

Zoom

Teams

EHR/CRM tools

Jobbeschreibung

CareTalk Health is seeking multiple Patient Support Specialists for a fully remote U.S.-based role. You will be the first point of contact for patients in our virtual clinic, coordinating scheduling, intake, and handoffs to the care team to ensure timely and high-quality care delivery.

Hours are Monday–Friday, 9am–6pm EST, with a W2 full-time position and compensation at $20 per hour. Remote work within the United States is required, and bilingual skills are a plus.