Remote Patient Service Representative

LaSalle Network; Chicago (IL); Remote; USD 1,000; Full time

Job summary

A leading healthcare revenue cycle management company is hiring a Remote Patient Service Representative. In this mid-shift role, you will assist patients with billing questions and payment solutions, ensuring clarity and compassion in every interaction. This position offers flexibility and the chance to make a significant impact in patient care from your home office.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Paid Leave

Sick Leave

Qualifications

• Prior experience in a healthcare call center or patient access role required.
• Must have high-speed internet and a distraction-free home office setup.

Responsibilities

• Support patients with billing inquiries and payment issues over the phone.
• Handle approximately 50 inbound calls daily.
• Process patient payments accurately.

Skills

Interpersonal Skills

Problem Solving

Confidentiality

Education

High School Diploma

Tools

Epic

Job description

This range is provided by LaSalle Network. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.00/hr - $19.00/hr

Do you thrive in fast-paced environments and enjoy helping others? LaSalle Network is hiring a Remote Patient Service Representative for one of the largest and most respected names in healthcare revenue cycle management. In this role, you'll be the friendly voice guiding patients through billing questions and payment solutions-bringing clarity and compassion to every conversation. This mid-shift remote opportunity runs 10 a.m. to 7 p.m. Central Time, giving you flexibility while still making a big impact.

Support patients with billing inquiries and payment issues over the phone

Handle approximately 50 inbound calls daily while maintaining a calm and courteous demeanor

Process patient payments accurately and ensure secure data entry

Use Epic and other internal systems to locate and update account information

Build trust through patience, clarity, and professionalism

Prior experience in a healthcare call center or patient access role required

Excellent interpersonal and problem-solving skills

Ability to navigate sensitive topics and maintain patient confidentiality

Epic experience is highly preferred

Must have high-speed internet and a distraction-free home office setup

Comfortable working a 10 a.m. - 7 p.m. CT schedule

If you're ready to bring heart to healthcare from your home office, we want to hear from you. This is a great opportunity to grow your career while making a difference every single day.

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: https://www.thelasallenetwork.com/wp-content/uploads/2024/04/Field-Employee-Benefits-LaSalle-Network.pdf

LNHRCS

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Customer Service, and General Business

• Industries

  Medical Practices

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