Remote Patient Financial Clearance Specialist

Virginia Commonwealth University Health; Richmond (VA); Remote; USD 42,000 - 54,000; Full time

Job summary

The Patient Financial Clearance Representative at One Capital Square in Richmond, VA is responsible for ensuring patients have complete registration data, verify insurance eligibility, determine patient liability, and obtain necessary referrals and authorizations before services.

You will communicate financial responsibilities clearly to patients, coordinate with financial counselors, and help streamline revenue cycle processes in a busy health system.

Qualifications

• Minimum three years in a health care setting.
• Experience with commercial, managed care and governmental plans.
• Experience in insurance plan authorization and referrals.

Responsibilities

• Verify insurance eligibility and benefits for patients.
• Calculate out-of-pocket liability and collect deposits, co-pays, and balances.
• Obtain referrals and prior authorizations as required by health plans.

Skills

Customer service

Communication

Problem solving

Attention to detail

Medical terminology

Education

High School Diploma or equivalent

Tools

Microsoft Office

Email

Job description

The Patient Financial Clearance Representative at One Capital Square in Richmond, VA is responsible for ensuring patients have complete registration data, verify insurance eligibility, determine patient liability, and obtain necessary referrals and authorizations before services.

You will communicate financial responsibilities clearly to patients, coordinate with financial counselors, and help streamline revenue cycle processes in a busy health system.