Remote Patient Consultation Pharmacist

Cigna Healthcare; Arizona; Remote; USD 74,000 - 125,000; Full time

Benefits offered by this job

Health benefits

401(k)

Life insurance

Tuition reimbursement

Paid time off

Job summary

The Cigna Group is seeking a remote support associate to handle prescription information and customer inquiries. Training runs 8:30 am–5:00 pm EST, Monday through Friday, for 8 weeks, after which the schedule shifts to M-F 8:30 am–5:00 pm EST with one evening shift from 12:30 pm–9 pm EST.

Expect performance-based bonuses and a benefits package. Responsibilities include verifying prescription data, addressing lost orders or dispensing errors, and maintaining productivity and service quality.

Responsibilities

• Verify prescription information entered in the system by data entry or order entry.
• Take calls from customers regarding lost orders or dispensing errors; maintain daily production, quality and service levels.
• Vary work priorities and activities to accommodate business needs and drug name to expedite processing of orders.

Job description

The Cigna Group is seeking a remote support associate to handle prescription information and customer inquiries. Training runs 8:30 am–5:00 pm EST, Monday through Friday, for 8 weeks, after which the schedule shifts to M-F 8:30 am–5:00 pm EST with one evening shift from 12:30 pm–9 pm EST.

Expect performance-based bonuses and a benefits package. Responsibilities include verifying prescription data, addressing lost orders or dispensing errors, and maintaining productivity and service quality.