Remote Patient Care Coordinator - Scheduling & Referrals

present of AI; United States; Remote; USD 42,000 - 54,000; Full time

Job summary

present of AI operates a virtual care model and is seeking a front-line care coordinator to handle calls, schedule and confirm appointments, and manage referrals across clinics and the internal clinical team.

The role emphasizes reliability, clear communication with patients and external offices, and proactive problem-solving in a busy care setting, with potential involvement in overseeing automation for queue management.

Qualifications

• Experience with healthcare scheduling or referrals is beneficial.
• Strong written and verbal communication with patients and outside offices.
• Reliability and patient-focused mindset is essential.

Responsibilities

• Handle calls and schedule appointments, booking and confirming them.
• Chase and track insurance authorizations.
• Move referrals between clinics, providers, and the internal clinical team.

Skills

Healthcare scheduling

Referral coordination

Organized multitasking

Job description

present of AI operates a virtual care model and is seeking a front-line care coordinator to handle calls, schedule and confirm appointments, and manage referrals across clinics and the internal clinical team.

The role emphasizes reliability, clear communication with patients and external offices, and proactive problem-solving in a busy care setting, with potential involvement in overseeing automation for queue management.