Remote Patient Care Coordinator

Orsini - Rare Disease Pharmacy Solutions; Elk Grove Village (IL); Hybrid; USD 24,000 - 34,000; Part time

Job summary

Orsini Rare Disease Pharmacy Solutions in Elk Grove Village, IL is seeking a Pharmacy Technician for a temporary seasonal hybrid role through February. You will handle inbound calls to schedule deliveries, verify patient information, and assist pharmacists with dispensing medications.

The role emphasizes patient service, accuracy, and teamwork in a fast-paced environment; Illinois license and one year of healthcare customer service experience are required, with a preferred national certification

Qualifications

• Illinois Pharmacy Technician License, required
• Minimum 1 year experience in pharmacy or healthcare related customer service experience, required
• High School diploma or equivalent, required
• National Technician Certification, preferred
• Previous Specialty Pharmacy experience, preferred

Responsibilities

• Receive inbound calls to schedule deliveries and confirm supply requirements
• Establish and continually build rapport with patient base
• Monitor compliance/persistence of medications
• Evaluate adverse reactions of patients
• Experience in providing customer service to internal and external customers
• Process and verify patient benefits and pay options as needed
• Refer patients to clinical pharmacist or nurse as needed
• Update tracking logs with order status and shipping information
• Responsible for all data entry into multiple workflow systems for end-to-end order process
• Ensure timely processing of all patient orders per committed time frames
• Work in a team environment and provide support to teammates
• Demonstrate strong attention to detail while effectively prioritizing tasks, managing multiple responsibilities simultaneously, and maintaining high performance in a fast-paced work environment

Skills

Customer service

Attention to detail

Education

Illinois Pharmacy Technician License

High School diploma or equivalent

National Technician Certification

Job description

Orsini Rare Disease Pharmacy Solutions in Elk Grove Village, IL is seeking a Pharmacy Technician for a temporary seasonal hybrid role through February. You will handle inbound calls to schedule deliveries, verify patient information, and assist pharmacists with dispensing medications.

The role emphasizes patient service, accuracy, and teamwork in a fast-paced environment; Illinois license and one year of healthcare customer service experience are required, with a preferred national certification