Remote Patient Billing & Collections Specialist

Presbyterian System Services; Santa Fe (NM); Remote; USD 23,000 - 37,000; Full time

Job summary

Presbyterian Healthcare Services seeks a Patient Accounting Collections Specialist to follow up, collect, and resolve outstanding accounts receivable. The role handles AR follow-up, customer service, correspondence, and daily reconciliation of activities to ensure timely reimbursement for billed charges.

Responsibilities include contacting insurance companies, patients, and employers; providing requested documentation; maintaining timely follow-up; and reporting payer issues to leadership.

Qualifications

• Follows up on accounts receivable to collect outstanding claims.
• Responds to payer and patient inquiries with accurate information.
• Maintains documentation per HIPAA and internal procedures.
• Uses systems to reconcile daily activities and ensure timely follow-up.

Responsibilities

• Performs AR follow-up for assigned work queues and reports.
• Contacts insurance companies, patients, and employers about claims.
• Provides requested documents (medical records, statements) to payors.
• Maintains a timely follow-up system and reports issues to leadership.
• Cross-trains in Patient Accounting areas to cover related tasks.

Skills

Strong communication skills

Attention to detail

Team collaboration

HIPAA compliance knowledge

Microsoft Office proficiency

Education

High School diploma or GED

Tools

Epic

FinThrive

FISS/DDE

Provider portals

Microsoft Office Suite

Job description

Presbyterian Healthcare Services seeks a Patient Accounting Collections Specialist to follow up, collect, and resolve outstanding accounts receivable. The role handles AR follow-up, customer service, correspondence, and daily reconciliation of activities to ensure timely reimbursement for billed charges.

Responsibilities include contacting insurance companies, patients, and employers; providing requested documentation; maintaining timely follow-up; and reporting payer issues to leadership.