Remote Patient Billing & Collections Specialist

The US Oncology Network; Norfolk (VA); À distance; USD 28 000 - 30 000; Plein temps

Avantages offerts par ce poste

Remote work available

Medical, Dental, Vision insurance

401(k)

Life Insurance

Résumé du poste

The US Oncology Network is seeking a billing specialist to manage account follow-up, resolve billing issues, and set up financial arrangements. The role supports compliance programs and requires handling inquiries from patients and insurers in a remote-capable setup.

Responsibilities include auditing accounts, monitoring aging, contacting patients for delinquent payments, and ensuring timely insurance reimbursements, with a focus on accurate, compliant handling of all financial transactions.

Qualifications

• High school graduate or equivalent required.
• Minimum three years’ experience in a medical business office setting with insurance processing and balancing responsibilities.

Responsabilités

• Performs audits of patient accounts to ensure accuracy and timely payment.
• Reviews account aging on a monthly basis and reports inconsistencies and corrects errors as appropriate.
• Contacts patients regarding delinquent accounts and arranges mutually acceptable payment schedules.
• Follows up on insurance billing to ensure timely receipt of payments; handles sensitive financial matters with patients and insurers.
• Receives and resolves patient billing complaints and questions; initiates adjustments as necessary; follows up on explanations of benefits to obtain payments.
• Prepares write-off requests with documentation and submits to supervisor.

Formation

High school diploma or equivalent

Description du poste

The US Oncology Network is seeking a billing specialist to manage account follow-up, resolve billing issues, and set up financial arrangements. The role supports compliance programs and requires handling inquiries from patients and insurers in a remote-capable setup.

Responsibilities include auditing accounts, monitoring aging, contacting patients for delinquent payments, and ensuring timely insurance reimbursements, with a focus on accurate, compliant handling of all financial transactions.