Oncology Insurance & Billing Specialist

The US Oncology Network; Orland Park (IL); On-site; USD 58,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401(k)

Job summary

The US Oncology Network is seeking an Insurance Specialist responsible for payer and patient account balances to be paid timely, performing collection activities, and resolving billing issues. This role operates under standard procedures within the Central Billing Office framework.

Responsibilities include monitoring delinquent accounts, verifying demographics, posting payments, and assisting patients with billing questions.

Qualifications

• Minimum two (2) years combined medical billing and payment experience required.
• Demonstrate knowledge of state, federal, and third party claims processing required.
• Demonstrate knowledge of state & federal collections guidelines.
• Must successfully complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Monitors delinquent accounts and performs collection duties.
• Reviews reports, researches and resolves issues.
• Reviews payment postings for accuracy and to ensure account balances are current.
• Works with co-workers to resolve insurance payment and billing errors.
• Monitors and updates delinquent accounts status.
• Recommends accounts for collection or write-off.
• Contacts patients to secure past due balances, verifies patient demographics and insurance providers, updates information in systems, and documents conversations.
• Answers patient payment, billing, and insurance questions and resolves complaints.
• May refer patients to Patient Benefits Representative to set up payment plans.
• Maintains credit balances of patients and payors ensuring timely refunds within government guidelines/regulations.
• Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regard to patient records.
• Performs other duties as requested or assigned.

Skills

Medical billing

Accounts receivable

Education

High School diploma or equivalent

Job description

The US Oncology Network is seeking an Insurance Specialist responsible for payer and patient account balances to be paid timely, performing collection activities, and resolving billing issues. This role operates under standard procedures within the Central Billing Office framework.

Responsibilities include monitoring delinquent accounts, verifying demographics, posting payments, and assisting patients with billing questions.