Remote Patient Billing & Collections Liaison

OneOncology; United States; On-site; USD 26,174 - 33,062; Full time

Job summary

OneOncology is hiring a Patient Accounting Liaison to manage inbound patient calls and collect dues while ensuring a patient-centric experience. The role necessitates strong communication and organizational skills, along with a minimum of five years of medical billing experience.

This is a full-time remote position with a pay range of $19.00 - $24.00 per hour, and applicants can expect to work in a supportive, values-driven culture. Candidates must demonstrate proficiency in financial planning and possess a High School diploma or GED.

Qualifications

• Minimum High School Diploma or GED required.
• Minimum of five (5) years of medical billing and insurance claim filing experience.
• Strong knowledge of accounts receivable processes and medical coding.

Responsibilities

• Handle high volume of inbound calls from patients.
• Collect past due balances through effective communication.
• Provide comprehensive responses to patient inquiries.
• Establish approved payment plans for patients with financial hardship.
• Collaborate with departments to resolve billing issues.

Skills

Excellent communication skills

Detail-oriented

Proficiency with Microsoft Office 365

Multitasking

Empathy in challenging conversations

Education

High School Diploma or GED

5 years of medical billing experience

Tools

Remote collaboration tools

Database management

Job description

OneOncology is hiring a Patient Accounting Liaison to manage inbound patient calls and collect dues while ensuring a patient-centric experience. The role necessitates strong communication and organizational skills, along with a minimum of five years of medical billing experience.

This is a full-time remote position with a pay range of $19.00 - $24.00 per hour, and applicants can expect to work in a supportive, values-driven culture. Candidates must demonstrate proficiency in financial planning and possess a High School diploma or GED.