Remote Medical Billing & Insurance Collections Specialist

Remote Jobs; Norfolk (VA); Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401(k)

Job summary

The US Oncology Network is seeking a remote payer/account specialist to manage patient balances and collections. You will monitor delinquent accounts, contact patients, and resolve billing questions under established guidelines.

Join a team with comprehensive benefits including medical, dental, vision, life insurance, and a 401(k). This full-time, remote role requires attention to HIPAA and accurate payment processing.

Qualifications

• Two years of combined medical billing and payment experience.
• Knowledge of state, federal, and third-party claims processing.
• Knowledge of state and federal collections guidelines.
• Must complete required e-learning within 90 days of occupying position.

Responsibilities

• Monitor delinquent accounts and perform collection duties.
• Review reports, research and resolve issues.
• Review payment postings for accuracy and to ensure account balances are current.
• Work with co-workers to resolve insurance payment and billing errors.
• Monitor and update delinquent accounts status.
• Refer accounts for collection or write-off as needed.
• Contact patients to secure past due balances, verify demographics and insurance, update information.
• Answer patient payment, billing, and insurance questions and resolve complaints.
• Maintain confidentiality and HIPAA compliance.

Skills

Medical billing

Collections knowledge

Claims processing knowledge

Education

High School diploma or equivalent

Job description

The US Oncology Network is seeking a remote payer/account specialist to manage patient balances and collections. You will monitor delinquent accounts, contact patients, and resolve billing questions under established guidelines.

Join a team with comprehensive benefits including medical, dental, vision, life insurance, and a 401(k). This full-time, remote role requires attention to HIPAA and accurate payment processing.