Patient Account Representative II

CommonSpirit Health

Englewood (CO)

Remote

USD 25,375 - 38,627

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

401K with generous match

Tuition reimbursement

Student loan forgiveness

Job summary

A leading health organization is seeking a Patient Account Representative II in Englewood, Colorado. This role involves resolving accounts and analyzing payment issues while providing exceptional customer service. Candidates should have at least two years of computer experience and a high school diploma. The position may allow remote work after an initial training period, with a competitive pay range of $18.42 to $28.04 per hour.

Qualifications

2 years of office experience in a healthcare environment preferred.
Familiarity with medical terminology is a plus.

Responsibilities

Resolve regulatory and commercial accounts.
Analyze and research EOBs to solve outstanding accounts.
Manage credit balances and issue refunds as necessary.

Skills

Customer service skills

Computer experience

Multitasking

Education

High School Diploma or GED

Job description

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Welcome To CommonSpirit Health Mountain Region

CommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen—both inside our hospitals and out in the community. With locations throughout Colorado, Utah, and Kansas, we deliver the same high standard of care to our employees as we do to our patients. Our 20 hospitals, emergency and urgent care centers, home care and hospice, Flight for Life Colorado TM , telehealth and over 240 physician practices and clinics offer endless opportunities! Here, you can grow your career and impact the people in the communities you serve.

CommonSpirit Health is one of the nation’s largest nonprofit, faith-based health systems, with a team of over 150,000 employees and 25,000 physicians and advanced practice clinicians. CommonSpirit operates more than 2,200 care sites and 140 hospitals, serving some of the most diverse communities across the nation, letting humankindness lead the way.

Overview

You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more.

Responsibilities

Join our team as an Patient Account Representative. In this role as a Patient Account Rep II, you will be responsible for:

Resolving regulatory and commercial accounts.
Facilitating the analysis and research of EOB’s to problem solve outstanding accounts.
Analyze credit balances and issues refunds as necessary.

This position has the ability to be a remote work from home for associates residing in the Denver Metro area after training in Centennial.

Qualifications

In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

2 years computer experience, strong customer service skills.
Prior office experience in a healthcare environment, medical terminology, and the ability to multitask and prioritize, preferred.
High School Diploma or GED required

Schedule: 6A to 6P-Associate allowed to select schedule after training. Designated training schedule is Monday-Friday 7am to 3:30p.

Physical Requirements- Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)

Your Connected Community

At CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.

CommonSpirit Mountain Region’s Corporate Service Center is headquartered in Centennial, CO where our corporate leaders and centralized teams support our hospitals, clinics and people – including marketing, human resources, employee benefits, finance, billing, talent acquisition/development, payor relations, IT, project management, community benefit and more. Many of our centralized teams offer a remote work option which supports a healthy work-life balance while still providing a culture of collaboration and community where incredible people are doing incredible things every day.

Our Total Reward Offerings

Be sure to consider our generous benefits as part of your overall compensation! Designed with your well-being in mind, our benefits include: