Remote Patient Account Specialist - Billing & Insurance

CommonSpirit Health; Centennial (CO); Remote; USD 42,000 - 66,000; Full time

Job summary

CommonSpirit Health is seeking a Patient Account Specialist to manage daily patient accounts, process payments, update insurance and demographics, and coordinate with other departments to resolve issues. The role emphasizes accuracy, communication, and collaboration across teams to ensure timely bill resolution.

Responsibilities include answering billing calls, explaining charges, researching past-due accounts, and working with peers to ensure proper billing and payment collection.

Qualifications

• High School Diploma or GED required.
• At least 1 year healthcare experience preferred.
• Knowledge of insurance billing and follow-up practices preferred.

Responsibilities

• Answers all incoming calls to the billing office from patients to resolve account issues.
• Explains bills and helps recoup payments with clear, professional communication.
• Researches outstanding accounts and collaborates with peers to ensure accuracy of bills and timely resolution.

Skills

Communication skills

Attention to detail

Organizational skills

Education

High School Diploma/G.E.D.

Tools

Billing software

Job description

CommonSpirit Health is seeking a Patient Account Specialist to manage daily patient accounts, process payments, update insurance and demographics, and coordinate with other departments to resolve issues. The role emphasizes accuracy, communication, and collaboration across teams to ensure timely bill resolution.

Responsibilities include answering billing calls, explaining charges, researching past-due accounts, and working with peers to ensure proper billing and payment collection.