Remote Patient Access & Insurance Navigator

Myomo, Inc.; United States; On-site; USD 33,000 - 39,000; Full time

Job summary

Myomo, Inc. is seeking a Patient Navigator in the United States to serve as the primary liaison between patients and physicians for the MyoPro insurance process. The role provides administrative support to the Medical Affairs team, promoting efficient workflows and timely patient access.

The ideal candidate is organized, detail-oriented, with medical/healthcare background, able to collect and track documentation and communicate proactively with providers, patients and internal teams.

Qualifications

• Administrative experience in a medical setting is required.
• Experience reading and understanding medical records and insurance documents.
• Knowledge of health insurance landscape and prior authorization processes.
• Strong written and verbal communication, and organizational skills.
• Ability to meet deadlines in a fast-paced environment.

Responsibilities

• Coordinate with patients and physicians throughout the insurance process.
• Provide administrative support to the Medical Affairs team.
• Collect, organize, and track documentation to progress insurance cases.
• Schedule appointments and manage patient communications.
• Ensure timely and accurate paperwork completion.

Skills

Administrative experience

Medical office background

Reading medical records

Insurance knowledge

Communication

Organization

Time management

Attention to detail

Team collaboration

Tools

MS Office

EMR software

Billing software

Job description

Myomo, Inc. is seeking a Patient Navigator in the United States to serve as the primary liaison between patients and physicians for the MyoPro insurance process. The role provides administrative support to the Medical Affairs team, promoting efficient workflows and timely patient access.

The ideal candidate is organized, detail-oriented, with medical/healthcare background, able to collect and track documentation and communicate proactively with providers, patients and internal teams.