Remote Passport QA & Compliance Specialist

Crossing Hurdles; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Crossing Hurdles seeks a remote passport evaluation specialist to review questions for authenticity, develop rubrics for applications and renewals, and assess AI responses against standards. You will ensure coverage of photo and identity document requirements and deliver actionable feedback to the team.

This role emphasizes remote collaboration and strict compliance with passport policies, with attention to accurate evaluations and clear communications across the project team.

Qualifications

• Strong years of experience assisting the public with passport applications.
• Knowledge of passport forms, fees, and documentation requirements.
• Ability to work remotely and collaborate effectively.
• Familiarity with identity and citizenship documentation.
• Attention to detail in evaluating answers and feedback.

Responsibilities

• Review sample passport questions for authenticity and relevance
• Write rubrics defining correct answers for applications, renewals, and replacements
• Cover photo requirements and identity documents in evaluation rubrics
• Evaluate AI-generated answers against established rubrics and flag errors
• Deliver clear written feedback to the project team asynchronously
• Ensure compliance with passport application policies and procedures
• Collaborate remotely with the project team to ensure accuracy

Skills

Public passport assistance

Attention to detail

Remote collaboration

Job description

Crossing Hurdles seeks a remote passport evaluation specialist to review questions for authenticity, develop rubrics for applications and renewals, and assess AI responses against standards. You will ensure coverage of photo and identity document requirements and deliver actionable feedback to the team.

This role emphasizes remote collaboration and strict compliance with passport policies, with attention to accurate evaluations and clear communications across the project team.