Remote Partner Success Manager — Healthcare Onboarding & Growth

Jukebox Health, Inc.; United States; Remote; USD 100,000 - 115,000; Full time

Benefits offered by this job

Health insurance

HSA plan with company seeding

FSA plan

Short and Long-Term Disability

Life and Personal Accident Insurance

Hospital Insurance

401k upon hire

Wellness stipend

Unlimited PTO

Job summary

Jukebox Health, Inc. is seeking a dynamic Partner Success Manager to own multiple partner accounts and serve as the bridge between sales, operations, and clinical teams.

The role emphasizes proactive communication, program optimization, and end-to-end implementation leadership to ensure partner success across nationwide engagements. Ideal candidates will have clinical experience as an OT or PT to provide credibility and insight, with a focus on driving growth, resolving escalations, and aligning

Qualifications

• 3+ years of project management, consulting, partner/account management, or relevant experience in healthcare
• Strong analytical and data interpretation abilities to drive improvements
• Excellent communication and stakeholder management across diverse teams

Responsibilities

• Maintain regular, proactive communication with partner stakeholders to ensure satisfaction and engagement
• Own visibility into program metrics and drive priorities and interventions
• Serve as escalation point for partner issues and drive cross-functional resolutions
• Lead end-to-end implementation planning and execution for new partnerships and launches

Skills

Project management

Healthcare domain knowledge

Client relationship management

Analytical skills

Communication skills

Education

Clinical degree or licensure (OT or related healthcare credential)

Job description

Jukebox Health, Inc. is seeking a dynamic Partner Success Manager to own multiple partner accounts and serve as the bridge between sales, operations, and clinical teams.

The role emphasizes proactive communication, program optimization, and end-to-end implementation leadership to ensure partner success across nationwide engagements. Ideal candidates will have clinical experience as an OT or PT to provide credibility and insight, with a focus on driving growth, resolving escalations, and aligning