Remote Part-Time Health Benefits CSR | Growth

Automated Health Systems; Pensacola (FL); Remote; USD 19,000 - 21,000; Part time

Job summary

Automated Health Systems is hiring a Part Time Customer Service Representative/Call Center Rep for a remote position based in Pensacola, FL. The role requires you to remotely handle inquiries but you may need to pick up equipment in Tallahassee, FL.

Responsibilities include assisting individuals with benefits information, delivering accurate guidance, and providing high-quality service. Training and growth opportunities are emphasized.

Qualifications

• Minimum 2 years' experience in a call center environment preferred.
• Experience in health/human services and knowledge of Medicaid preferred.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.

Responsibilities

• Assist individuals with information and support regarding benefits.
• Provide accurate and consistent information.
• Deliver quality customer service and support.
• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities

Skills

Call center experience

Health services knowledge

Customer service skills

Education

High School Diploma or GED

Associates Degree in social/behavioral sciences

Job description

Automated Health Systems is hiring a Part Time Customer Service Representative/Call Center Rep for a remote position based in Pensacola, FL. The role requires you to remotely handle inquiries but you may need to pick up equipment in Tallahassee, FL.

Responsibilities include assisting individuals with benefits information, delivering accurate guidance, and providing high-quality service. Training and growth opportunities are emphasized.