Remote Part-Time Counseling Practice Manager & Intake

Arcadia Psychotherapy; Seattle (WA); Remote; USD 26.000 - 37.000; Teilzeit

Zusammenfassung

Arcadia Psychotherapy is seeking an experienced Counseling Practice Manager & Intake Coordinator to support clinical operations and client onboarding for our online counseling group. This role ensures clients are welcomed professionally, matched with clinicians, and supported through intake and benefits coordination.

We offer a remote, part-time position based in Washington state with a flexible schedule. The ideal candidate has experience in mental health intake coordination, strong

Qualifikationen

• Experience in mental health intake coordination or clinical administration.
• Excellent communication and professionalism in client interactions.
• Highly organized, reliable, and able to manage multiple tasks with minimal supervision.
• Familiar with insurance benefits, billing procedures, and compliance.
• Thrives in a remote work setting with email/phone/practice software familiarity.
• SimplePractice EHR experience preferred.

Aufgaben

• Screen incoming client inquiries via phone, email, and online forms.
• Match new clients with clinicians based on clinical needs and availability.
• Ensure intake paperwork, consent forms, and documentation are completed accurately and stored securely.
• Coordinate benefits verification and communicate with the billing team to confirm coverage and authorizations.
• Assist clients with insurance questions, changes, verifications, and benefit checks.
• Track and maintain intake workflows and follow-ups to minimize gaps and maximize client engagement.
• Collaborate with clinicians and administrative staff to ensure smooth transitions from intake to ongoing care.
• Maintain accurate client records and contribute to process improvement efforts.
• Support the administrative needs of clinician onboarding.
• Support business operations.

Kenntnisse

Mental health intake

Clinical administration

Insurance billing

Remote work

Communication skills

Organization

Compliance

SimplePractice

Tools

SimplePractice

Jobbeschreibung

Arcadia Psychotherapy is seeking an experienced Counseling Practice Manager & Intake Coordinator to support clinical operations and client onboarding for our online counseling group. This role ensures clients are welcomed professionally, matched with clinicians, and supported through intake and benefits coordination.

We offer a remote, part-time position based in Washington state with a flexible schedule. The ideal candidate has experience in mental health intake coordination, strong