Remote P&C Insurance Account Specialist

ReSource Pro; Salt Lake City (UT); A distancia; USD 26.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO & Holidays

Health Insurance Day 1

Dental & Vision Day 1

401(k) Match

Descripción de la vacante

ReSource Pro is seeking an Insurance Account Specialist to process routine insurance tasks within client systems and follow guidelines. This remote role requires residency in the United States and a Property & Casualty license, plus strong customer service experience.

You will support Senior Specialists, collaborate with offshore teams, and ensure quality SLAs while adhering to security policies. Compensation is hourly and commensurate with experience.

Formación

• Requires high school diploma or equivalent.
• Licensed Property & Casualty insurance is REQUIRED.
• Professional customer service or processing experience is required.
• 2+ years of insurance experience (personal/commercial lines, life & health, etc.).
• Proficient with Microsoft Office (Word & Excel).
• Strong attention to detail and ability to learn client systems.

Responsabilidades

• Respond to customer inquiries via phone/email and complete routine insurance tasks in the Agency Management System
• Support Sr. Specialists and Account Managers by proactively processing service-related issues
• Collaborate with offshore Service Delivery Teams on client work and provide feedback to offshore teams
• Independently operate client and carrier systems and process routine insurance tasks; document work in client/company database
• Follow established procedures to meet quality SLAs while maintaining security policies/standards
• Collaborate with coworkers and supervisors to meet client needs and contribute to achievement of internal team goals

Conocimientos

Insurance industry experience

Customer service

Attention to detail

Tech-savvy

MS Office proficiency

Educación

High School Diploma

Herramientas

Microsoft Office

Descripción del empleo

ReSource Pro is seeking an Insurance Account Specialist to process routine insurance tasks within client systems and follow guidelines. This remote role requires residency in the United States and a Property & Casualty license, plus strong customer service experience.

You will support Senior Specialists, collaborate with offshore teams, and ensure quality SLAs while adhering to security policies. Compensation is hourly and commensurate with experience.