Remote P&C Insurance Account Specialist

ReSource Pro; Des Moines (IA); Remote; USD 54,235,000 - 91,464,000; Full time

Benefits offered by this job

PTO + holidays

Health insurance on Day 1

Medical/Dental/Vision benefits on Day

401k with employer match

Global organization

Job summary

ReSource Pro is seeking an Insurance Account Specialist to process elementary insurance tasks and meet quality, quantity, and time deadlines. This remote role operates within client and carrier systems and adheres to information security policies.

The salary range is hourly and aligned to market norms for US locations. Applicants must have a Property & Casualty license, 2+ years of insurance experience, and proficiency with Microsoft Office.

Qualifications

• High School Diploma or equivalent.
• Current Property and Casualty License REQUIRED.
• Professional customer service and/or processing experience required.
• 2+ years insurance experience required (personal lines, commercial lines, life & health, etc.)
• Fluent in Microsoft Office products (Word and Excel).
• Process-focus and strong attention-to-detail.
• Technological proficiency - ability to learn, utilize, and navigate a variety of client and internal systems

Responsibilities

• Respond to customer inquiries via phone/email and complete routine insurance tasks in the Agency Management System
• Support Sr. Specialists and Account Managers by proactively processing service-related issues
• Collaborate with offshore Service Delivery Teams on client work and provide feedback to offshore teams
• Independently operate client and carrier systems and process routine insurance tasks; Document work in client/company database
• Follow established procedures to meet quality SLAs while maintaining security policies/standards
• Collaborate with coworkers and supervisors to meet client needs and contribute to achievement of internal team goals

Skills

Customer service

Processing experience

Microsoft Office

Attention to detail

Technological proficiency

Education

High School Diploma

Property & Casualty License

Tools

Agency Management System

Job description

ReSource Pro is seeking an Insurance Account Specialist to process elementary insurance tasks and meet quality, quantity, and time deadlines. This remote role operates within client and carrier systems and adheres to information security policies.

The salary range is hourly and aligned to market norms for US locations. Applicants must have a Property & Casualty license, 2+ years of insurance experience, and proficiency with Microsoft Office.