Remote P&C Claims Specialist — AI-Driven Insurance Ops

Genpact Ltd.; Georgia; Hybrid; USD 34,000 - 43,000; Full time

Job summary

Genpact is seeking a Specialist for Insurance - P&C Claims to manage a portfolio of active claims, coordinate with contractors, adjusters, and clients. The role emphasizes quality review of estimates, regulatory awareness, and proactive communication across teams.

The position offers exposure to AI-powered transformation initiatives and collaboration with a broad network of enterprises, with emphasis on accuracy and process excellence in insurance claims management.

Qualifications

• Bachelor/masters credentials in actuarial science, economics, finance or risk management with a statistics master's
• Certifications include AIC (USA), CFE, CIC, CPCU as listed in the job posting
• Industry knowledge in property & casualty insurance and claims management

Responsibilities

• Manage a portfolio of active claims and the contractors working on those assignments.
• Monitor assignments aging, statuses, and work product.
• Daily follow-up regarding open items and communications.
• Perform Quality Estimate reviews of Contractor estimates per client estimating guidelines.
• Communicate with Contractors regarding clarifications and required changes.
• Interact with Client Adjusters and Insureds providing process and technical support.
• Record journal or diary notes relating to claim results.
• Use tracking systems to manage activity.
• Assist with periodic special projects.
• Interact with Claim Manager regarding activity, questions, training, and all position needs.
• Provide input to company regarding contractor performance.

Skills

Claims Management

Insurance

Property & Casualty Insurance

Quality Assurance

Regulatory Affairs

Reinsurance

Education

Bachelors - Actuarial Science

Bachelors - Economics

Bachelors - Finance

Bachelors - Risk Management and Insurance

Masters - Statistics

Job description

Genpact is seeking a Specialist for Insurance - P&C Claims to manage a portfolio of active claims, coordinate with contractors, adjusters, and clients. The role emphasizes quality review of estimates, regulatory awareness, and proactive communication across teams.

The position offers exposure to AI-powered transformation initiatives and collaboration with a broad network of enterprises, with emphasis on accuracy and process excellence in insurance claims management.