Remote P&C Claims Specialist | QA & Contractor Liaison

Genpact Ltd.; Atlanta (GA); Remote; USD 34,000 - 43,000; Full time

Benefits offered by this job

Remote work option

Job summary

Genpact Ltd. is seeking a Specialist - Insurance - P&C Claims to manage an inventory of repair program claim assignments, communicate with contractors, and support client adjusters and insurers on restoration projects.

The role involves reviewing contractor estimates, tracking claim progress, and interacting with multiple stakeholders. Strong background in Actuarial/Insurance disciplines and QA is required, with English language proficiency. Remote work is available.

Qualifications

• Bachelor's degree in Actuarial Science, Economics, Finance or Risk Management and Insurance.
• Master's degree in Statistics.
• Strong knowledge of claims management and QA processes.
• Familiarity with P&C insurance regulatory requirements.
• Fluent in English; strong communication skills.

Responsibilities

• Manage a portfolio of active claims and contractors.
• Monitor aging, statuses, and work product.
• Daily follow-up on open items and communications.
• Perform quality estimate reviews per client guidelines.
• Coordinate with contractors for clarifications and changes.
• Interact with client adjusters and insureds; provide support.
• Record journal or diary notes on claim results.
• Use tracking systems to manage activity.
• Assist with periodic special projects.
• Collaborate with Claim Manager on activity and training.
• Provide input on contractor performance.

Skills

Claims Management

Insurance

Property & Casualty Insurance

Quality Assurance

Regulatory Affair Management

Reinsurance

Education

Bachelor's - Actuarial Science

Bachelor's - Economics

Bachelor's - Finance

Bachelor's - Risk Management and Insurance

Masters - Statistics

Job description

Genpact Ltd. is seeking a Specialist - Insurance - P&C Claims to manage an inventory of repair program claim assignments, communicate with contractors, and support client adjusters and insurers on restoration projects.

The role involves reviewing contractor estimates, tracking claim progress, and interacting with multiple stakeholders. Strong background in Actuarial/Insurance disciplines and QA is required, with English language proficiency. Remote work is available.