Remote Overpayment Recovery Specialist II

The Elevance Health Companies, Inc.; Norfolk (VA); A distancia; USD 32.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Descripción de la vacante

Elevance Health is seeking a Financial Operations Recovery Specialist II to identify and recover overpayments in claims, balancing accounts and coordinating with COB and Medicare policies. This role emphasizes accuracy, analytical thinking, and collaboration with multiple departments.

The position supports flexible, virtual work with in-person training sessions, and requires at least 2 years in claims processing or customer service, with a HS diploma or equivalent.

Formación

• Requires a HS diploma or equivalent and 2+ years in claims processing or customer service.
• Preferred: AA/AS or higher degree in a related field.
• Experience with high-volume claims environments is a plus.

Responsabilidades

• Audit paid claims for identified overpayments to confirm recoverability.
• Coordinate with COB, Medicare, and medical policies on complex issues.
• Collaborate with other departments to ensure customer satisfaction.
• Perform collection activities to recover overpayments and manage cash applications.

Conocimientos

Claims processing

Customer service

Attention to detail

Communication

Educación

HS diploma or equivalent

AA/AS or higher (preferred)

Descripción del empleo

Elevance Health is seeking a Financial Operations Recovery Specialist II to identify and recover overpayments in claims, balancing accounts and coordinating with COB and Medicare policies. This role emphasizes accuracy, analytical thinking, and collaboration with multiple departments.

The position supports flexible, virtual work with in-person training sessions, and requires at least 2 years in claims processing or customer service, with a HS diploma or equivalent.