Remote Overpayment Analyst - Patient Accounts

HCA Healthcare, Inc.; Nashville (TN); Remote; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical benefits

Dental

Vision

Telemedicine

401(k) match

Stock Purchase Plan

Tuition assistance

Student loan help

Job summary

Parallon, part of HCA Healthcare, is seeking an Overpayment Analyst for a work-from-home role within 60 miles of an HCA Hospital. You will research and resolve overpayment discrepancies, credit balances, and returned refund checks, while addressing patient concerns as needed.

Key duties include coding discrepancy reasons, initiating refunds, monitoring take-backs, reviewing credits, and maintaining thorough documentation. One year of related experience is required.

Qualifications

• One year of related experience required.

Responsibilities

• Perform and validate discrepancy reason coding
• Initiate refunds of identified overpayments and resolve open discrepancies
• Monitor take-backs and initiate refunds as appropriate
• Review and resolve credit balances
• Accept phone calls and resolve patient concerns related to account balances
• Research returned refund checks and take the necessary action to resolve
• Identify problem accounts/processes/trends and escalate as appropriate
• Utilize effective documentation standards that support a strong historical record of actions taken on the account
• Ability to perform basic math to ensure accurate statement of accounts receivable

Job description

Parallon, part of HCA Healthcare, is seeking an Overpayment Analyst for a work-from-home role within 60 miles of an HCA Hospital. You will research and resolve overpayment discrepancies, credit balances, and returned refund checks, while addressing patient concerns as needed.

Key duties include coding discrepancy reasons, initiating refunds, monitoring take-backs, reviewing credits, and maintaining thorough documentation. One year of related experience is required.