Remote Outpatient Coding Trainer — Training Specialist

EXL; New York (NY); Remote; USD 85,000 - 92,000; Full time

Job summary

EXL Health is seeking an Outpatient Trainer to translate audit outcomes into effective learning experiences, improving coding accuracy and audit quality across outpatient coding.

The role delivers onboarding and refresher training on ICD-10-CM, CPT, E/M, and revenue cycle concepts, analyzes audit trends, mentors coders, and partners with QA, Auditors, and SMEs to ensure current content and regulatory compliance while supporting remote, US-based teams.

Qualifications

• Bachelor’s degree or equivalent.
• CCS or CPC certified.
• Minimum 5 years coding experience: professional or hospital coding with ICD-10, HCPCS/CPT, OPPS, APC.
• Experience with LCD and NCD.

Responsibilities

• Deliver onboarding training for new outpatient coders and refresher training for tenured coders.
• Develop and maintain training content and modules for medical coding and billing (ICD-10-CM, CPT, E/M, revenue cycle).
• Analyze coding errors and audit trends to identify root causes and deliver targeted training.
• Mentor outpatient coders and provide coaching and performance feedback.
• Conduct quality reviews related to audits to support training insights.
• Identify opportunities beyond standard audit findings for additional recoveries.
• Maintain current knowledge of ICD-10-CM, ICD-10-PCS, CPT, HCPCS guidelines.
• Track learner performance data from quizzes, exams, and assessments; present insights.
• Comply with company policies, information security, and regulatory requirements.
• Perform other duties as assigned.

Skills

Training facilitation

Outpatient coding

CPT/ICD-10-CM knowledge

Medicare guidelines

Data analysis

Education

Bachelor’s degree or equivalent

CCS or CPC certified

Tools

Excel

PowerPoint

Outlook

Word

Job description

EXL Health is seeking an Outpatient Trainer to translate audit outcomes into effective learning experiences, improving coding accuracy and audit quality across outpatient coding.

The role delivers onboarding and refresher training on ICD-10-CM, CPT, E/M, and revenue cycle concepts, analyzes audit trends, mentors coders, and partners with QA, Auditors, and SMEs to ensure current content and regulatory compliance while supporting remote, US-based teams.