Outpatient Trainer

ExlService Holdings, Inc.; Northern (KY); Hybrid; USD 85,000 - 92,000; Full time

Benefits offered by this job

Remote work (US-based)

Up to 10% annual travel

Job summary

ExlService Holdings, Inc. seeks an Outpatient Trainer to translate audit outcomes into learning experiences and reinforce training to improve coding accuracy and audit quality in line with EXL standards.

The role partners with Quality Analysts, Auditors, and SMEs to keep content current with outpatient coding requirements. The position is 100% remote (U.S.-based) with up to 10% annual travel for team meetings and limited client onsite engagements.

Qualifications

• Translating audit outcomes into learning experiences.
• Delivering training to improve coding accuracy and audit quality in line with EXL standards.
• Collaborating with Quality Analysts, Auditors and SMEs to reflect current outpatient coding requirements.

Responsibilities

• Translate audit findings into targeted training and refreshers.
• Identify learning gaps from outpatient coding audits and address them.
• Provide performance support to ensure sustained training impact.

Job description

The Outpatient Trainer plays a critical role in improving audit consistency, accuracy, and completeness by translating audit outcomes into effective learning experiences. This role supports the Outpatient Audit program by delivering and reinforcing training to improve coding accuracy and audit quality in alignment with EXL standards. This role leverages findings from random and targeted outpatient coding audits to identify learning gaps and deliver targeted training, refreshers, and performance support focused on medical documentation review and coding guideline application. The Outpatient Trainer partners closely with Quality Analysts, Auditors, and Subject Matter Experts to ensure training content reflects current outpatient coding requirements and audit expectations.

Salary Range: $85,000 – $92,000 (based on experience, skills, and qualifications)
Location: 100% Remote (U.S.-based)

Up to 10% annual travel (for team meetings and limited client onsite engagements.)

A brief coding/auditing assessment may be included as part of the interview process.

For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits

The posted base salary range is the hiring base salary range for this role. Final offers are based on several factors, including: the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position.