Remote Inbound Sales Representative

MCI; Fort Bragg (NC); Remote; USD 30,000 - 40,000; Full time

Job summary

A leading company in Business Process Outsourcing is seeking customer service representatives to manage inbound and outbound communications. This role offers competitive compensation, opportunities for cash bonuses, and comprehensive training. Ideal candidates will possess strong communication skills and a high school diploma, ensuring a great fit for this engaging position with opportunities for career growth.

Benefits

Comprehensive health benefits after 30 days

Paid Time Off (PTO) and paid holidays

Opportunities for career growth

Engaging work environment

Qualifications

• Must be 18 years or older.
• Excellent organizational and communication skills.
• Basic knowledge of Microsoft Office Suite.

Responsibilities

• Handle inbound and outbound customer contacts professionally.
• Respond to customer inquiries and upsell products.
• Document and process customer orders accurately.

Skills

Organization

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Competitive compensation with opportunities for cash bonuses and prizes
- Comprehensive health benefits available after just 30 days of employment
- Paid Time Off (PTO) and paid holidays to ensure work-life balance
- Significant opportunities for career growth and internal promotions
- Engaging and team-oriented work environment with a casual dress code
- World-class training program that supports skill development and career advancement

What to Expect (Job Responsibilities):
- Handle inbound and outbound customer contacts in a professional and courteous manner
- Utilize training and knowledge base to accurately respond to customer inquiries and upsell products and services
- Listen to customer needs and resolve issues effectively
- Document and process customer orders accurately in relevant systems
- Attend training sessions and stay updated on changes in processes and systems

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system

How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, or sales within a contact center environment
- Previous experience in state or federal work environments

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveCompensation #TrainingProvided

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