Remote Orders Coordinator — Home Health

BrightSpring Health Services; Murfreesboro (TN); Remote; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Tuition reimbursements and discounts

Paid time off

401(k) retirement plan

Flexible Spending Account (FSA)

Employee discounts

Job summary

Adoration Health is seeking a full-time Orders Coordinator to submit physician orders for signature and ensure timely approvals. The role works remotely and supports home health operations nationwide, including notifying physicians about missed visits and discharge summaries.

Strong organizational, communication, and office software skills are essential. Ideal candidates have a high school diploma, at least six months in an office setting (preferably medical), knowledge of medical terminology,

Qualifications

• High school graduate or GED.
• Minimum of six (6) months experience in an office setting, preferably medical office related.
• Medical terminology, preferred.
• Proficient knowledge of the framework, organization, and function of home care.
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications.

Responsibilities

• Contacts physician offices by phone or fax to follow-up on outstanding orders.
• Maintains a list of physicians who prefer to be contacted by the marketing staff; provides orders to the marketing staff to deliver to those physicians; and assists the marketing staff in maintaining a log of outstanding orders for his/her assigned physicians.
• Notifies the appropriate manager when it’s identified that the wrong physician has been listed on an order; makes corrections in the computer once the correct physician’s name has been provided and resubmits the order to the correct physician
• Prints and submits Plan of Care Summary to patients in a timely manner
• Submits notification of missed visits to the patient’s physician in a timely manner and payer source, when required by the payer
• Submits discharge summaries to physicians in a timely manner
• Assists with answering the telephone in a timely and courteous manner, transferring callers to the appropriate department/person
• Takes messages as needed and delivers to the appropriate individual in a timely manner
• Observes confidentiality and safeguard all patient related information
• Notifies Supervisor of problems in a timely manner and works to help provide solutions
• Completes ongoing education requirements and demonstrates ongoing competency in required areas
• Other duties as assigned

Skills

Communication skills

Organizational skills

Multitasking

Teamwork

Independent work

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Adoration Health is seeking a full-time Orders Coordinator to submit physician orders for signature and ensure timely approvals. The role works remotely and supports home health operations nationwide, including notifying physicians about missed visits and discharge summaries.

Strong organizational, communication, and office software skills are essential. Ideal candidates have a high school diploma, at least six months in an office setting (preferably medical), knowledge of medical terminology,