Luxottica is seeking a skilled RCM Account Representative in Dallas, Texas, to manage insurance operations for optometry providers across the U.S. This remote position requires at least three years of experience in medical and vision insurance billing, proficiency in ICD-10 coding, and excellent customer service skills. The candidate will support clients via phone and email, monitor accounts, and ensure maximum reimbursement for claims. A competitive pay package with benefits will be provided.
Qualifications
3+ years experience in customer-facing roles, specifically in optometry billing.
Strong knowledge of ICD-10 and CPT codes specific to optometry.
Ability to work remotely with minimal supervision.
Responsibilities
Provide customer support via phone and email for RCM customers.
Monitor revenue trends and engage clients with solutions.
Work with sales for onboarding new customers.
Skills
Customer service
Medical & vision billing
ICD-10 coding
Communication skills
Multi-tasking
Technical support
Tools
Salesforce
Microsoft Office
Optometry Practice Management Systems
Job description
Luxottica is seeking a skilled RCM Account Representative in Dallas, Texas, to manage insurance operations for optometry providers across the U.S. This remote position requires at least three years of experience in medical and vision insurance billing, proficiency in ICD-10 coding, and excellent customer service skills. The candidate will support clients via phone and email, monitor accounts, and ensure maximum reimbursement for claims. A competitive pay package with benefits will be provided.