Remote Operations Services Specialist – Fundraising & CRM

Susan G. Komen; Dallas (TX); A distancia; USD 53.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Remote work within the US

Health, dental, vision

Retirement plan with 6% match

Unlimited PTO

Tuition reimbursement

Descripción de la vacante

Susan G. Komen seeks a Sr. Specialist, Operations Services to develop and execute a services plan for community development staff across the U.S. You will configure fundraising tools including Luminate Online, OneCause, Salesforce, and Marketing Cloud to support events and campaigns.

You will build email campaigns, manage event registrations, and generate reports while driving cost-efficient solutions. A Bachelor’s degree and 2+ years in fundraising operations are expected.

Formación

• Experience configuring and supporting fundraising tools used for community development and events.
• Ability to analyze stakeholder needs and translate into actionable CRM configurations.
• Proven customer service skills and problem-solving during conversations.

Responsabilidades

• Develops, coordinates, and executes a comprehensive services plan for community development staff.
• Configures event registration sites and email campaigns for local markets.
• Sets up volunteer management registrations for local events.
• Creates and runs reports in fundraising and CRM tools.
• Provides ongoing support and optimizes tools for cost efficiency.

Conocimientos

CRM & fundraising systems

Email campaign creation

Event registration setup

Customer service

Educación

Bachelor’s Degree in communications or computer science

Herramientas

Luminate Online

OneCause

Salesforce

Marketing Cloud

Volunteer Matters

Descripción del empleo

Susan G. Komen seeks a Sr. Specialist, Operations Services to develop and execute a services plan for community development staff across the U.S. You will configure fundraising tools including Luminate Online, OneCause, Salesforce, and Marketing Cloud to support events and campaigns.

You will build email campaigns, manage event registrations, and generate reports while driving cost-efficient solutions. A Bachelor’s degree and 2+ years in fundraising operations are expected.