Remote Operations Manager – BPO & Client Services

Socket.dev; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

CEF Solutions Inc. is seeking an Operations Manager to coordinate day-to-day client communication and support the effective delivery of Shared Services, Back-office, and Contact Center operations.

You will monitor operational performance, resolve issues, and ensure action items are completed in a timely manner, while leading regular client meetings and preparing operational reports. The role requires a hands-on, proactive manager with strong communication and problem-solving skills, and the

Job description

CEF Solutions Inc. is seeking an Operations Manager to coordinate day-to-day client communication and support the effective delivery of Shared Services, Back-office, and Contact Center operations.

You will monitor operational performance, resolve issues, and ensure action items are completed in a timely manner, while leading regular client meetings and preparing operational reports. The role requires a hands-on, proactive manager with strong communication and problem-solving skills, and the