Remote Operations Lead - Scale, Optimize & Align Global Ops

BNB Chain; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Fully remote

Flexible hours

Global team

Job summary

Trust Wallet is seeking an Operations Lead to drive operational excellence across our global, fully remote organization. You will oversee day-to-day operations, optimize processes, and coordinate cross-functional initiatives to support scalable growth.

The role requires strong organizational skills, data-driven decision making, and experience in tech-based environments, fintech, or crypto. You will partner with Product, Customer Support, Marketing, Finance, and HR to implement repeatable,

Qualifications

• Bachelor's degree required or equivalent.
• 5+ years in operations, business management, project management, or related function.
• Experience in technology-based companies and fintech/crypto preferred.

Responsibilities

• Lead and optimize daily business operations to ensure efficiency and alignment with company goals.
• Design, implement, and improve operational processes, workflows, and internal controls.
• Partner with cross-functional teams including Product, Customer Support, Marketing, Compliance, Finance, and HR to drive execution.
• Monitor operational KPIs and prepare regular reports for leadership.
• Identify bottlenecks and risks, implement practical solutions, and scale processes.

Skills

Project management

Stakeholder management

Analytical thinking

Process improvement

Cross-functional collaboration

Communication skills

Data reporting tools

Education

Bachelor's degree in Business, Operations, Management, Finance, or related field

Job description

Trust Wallet is seeking an Operations Lead to drive operational excellence across our global, fully remote organization. You will oversee day-to-day operations, optimize processes, and coordinate cross-functional initiatives to support scalable growth.

The role requires strong organizational skills, data-driven decision making, and experience in tech-based environments, fintech, or crypto. You will partner with Product, Customer Support, Marketing, Finance, and HR to implement repeatable,