Remote Operations Lead - Claims & Risk Management

Engle Martin and Associates, LLC.; United States; Remote; USD 75,000 - 95,000; Full time

Job summary

Engle Martin and Associates, LLC. is seeking an Operations Team Leader to oversee a team of Operations Specialists. This role involves ensuring effective scheduling and resource allocation, managing vendor communications, and refining operational processes.

The ideal candidate will have a Bachelor’s degree and at least five years of experience in an operations role, with strong leadership and project management skills.

This position primarily operates in a remote environment.

Qualifications

• At least five years of experience in an administrative or operations role.
• Prior logistics/international trade experience preferred.

Responsibilities

• Provide direct supervision of direct reports including selection, onboarding, training, and development.
• Respond to incoming customer inquiries and direct them to the appropriate department.
• Initiate development and refinement of processes, procedures, and data management.

Skills

Strong interpersonal and team building skills

Leadership and project management skills

Strong analytical and problem-solving skills

Proficiency with cloud-based project management applications

Strong computer literacy and competency using Microsoft Office suite

Education

Bachelor’s degree

Job description

Engle Martin and Associates, LLC. is seeking an Operations Team Leader to oversee a team of Operations Specialists. This role involves ensuring effective scheduling and resource allocation, managing vendor communications, and refining operational processes.

The ideal candidate will have a Bachelor’s degree and at least five years of experience in an operations role, with strong leadership and project management skills.

This position primarily operates in a remote environment.