Remote Operations Intern: Contracts & Process Improvement

American Heart Association, Inc.; Dallas (TX); Remote; USD 26,000 - 37,000; Full time

Job summary

The American Heart Association invites students to join its Internship Program, offering hands-on experience in nonprofit work. This remote internship runs 20-25 hours per week from 1/25/27 to 5/7/27, paying $23.00 per hour.

It provides training through Heart U and exposure to NCR operations in a collaborative setting. As an intern you will support contracting, repository maintenance, invoicing, data entry in Smartsheet/Salesforce/Excel, and respond to vendor requests while learning process

Qualifications

• Candidates who are seniors or graduate students pursuing a degree in business, non profit management, or a health administration degree program.
• Strong attention to detail and accuracy in data entry.
• Proficient with Microsoft Excel and Word; experience with Smartsheet, Salesforce, or similar CRMs is a plus.
• Strong written and verbal communication skills; professional and responsive when interacting with vendors and internal stakeholders.
• Ability to prioritize tasks, meet deadlines, and manage multiple assignments.
• Comfortable working in a collaborative, fast-paced environment and handling confidential information with discretion.
• Intermediate to excellent proficiency in MS Word, Excel, Outlook, Teams, PowerPoint, and basic knowledge of Canva.
• Required Equipment: Reliable Wi-Fi connection.
• Minimum availability of 20 hrs/wk, M-F between the hours of 9am-5pm.
• Must be legally authorized to work in the United States for any employer without sponsorship, now or in the future. For any roles working remotely, the work must also be performed inside the United States, not in a foreign country.

Responsibilities

• Assist with the end-to-end contracting process: prepare contract templates, gather required attachments, route documents for review, and track approval status.
• Support Contract Repository maintenance — file executed agreements and update contract data.
• Perform basic invoice processing tasks: verify coding, and prepare documents for Finance review.
• Help reconcile small budget line items and assist with monthly expense tracking and simple reporting.
• Enter and maintain accurate data in Smartsheet/Salesforce/Excel (or other team systems): contacts, contract statuses, revenue/expense entries, and event registrant info.
• Respond to internal requests for documentation, archive retrieval, and contract copies in a timely manner.
• Participate in process improvement discussions and help pilot small automation or tracking enhancements.
• Provide general administrative support as needed (scheduling meetings, taking notes, preparing meeting materials).

Skills

Attention to detail

Communication

Data entry

Vendor interaction

Multi-tasking

Education

Senior or graduate student in business/non-profit/health admin

Tools

Smartsheet

Salesforce

Excel

Word

Canva

Job description

The American Heart Association invites students to join its Internship Program, offering hands-on experience in nonprofit work. This remote internship runs 20-25 hours per week from 1/25/27 to 5/7/27, paying $23.00 per hour.

It provides training through Heart U and exposure to NCR operations in a collaborative setting. As an intern you will support contracting, repository maintenance, invoicing, data entry in Smartsheet/Salesforce/Excel, and respond to vendor requests while learning process