Remote Claims Dispatch Coordinator - Part-Time

Sedgwick; Cedar Rapids (IA); Remote; USD 25,000 - 33,000; Part time

Job summary

Sedgwick is seeking a Remote Operations Dispatch Coordinator to accurately route and assign claims, tasks, and requests within the claims management system while supporting temporary housing colleagues. The role prioritizes timely workflow distribution and clear communication across teams.

The position is part-time with a Monday–Friday 11am–8pm EST schedule, offering a chance to grow in a global organization known for its caring culture and work-life balance.

Qualifications

• High school diploma or GED required.
• Two years of clerical, administrative dispatch or property claims management experience or equivalent combination of education and experience required.
• Experience in fast-paced environments with task routing, workflow coordination or claim support preferred.

Responsibilities

• Set up and assigns new claims, tasks and requests into the claims management system.
• Enter and review claims data for accuracy and completeness.
• Review claims data to determine assignment, urgency and next steps.
• Make outbound calls to carriers, adjusters or internal partners for information or approvals.
• Identify opportunities to route claims within the organization based on processes and guidelines.
• Assign claims considering workload, service expectations and priority.

Skills

Fluent in Spanish

Excellent oral and written comms

Microsoft Office

Analytical skills

Organizational skills

Team collaboration

Education

High school diploma or GED

Tools

Claims management system

Job description

Sedgwick is seeking a Remote Operations Dispatch Coordinator to accurately route and assign claims, tasks, and requests within the claims management system while supporting temporary housing colleagues. The role prioritizes timely workflow distribution and clear communication across teams.

The position is part-time with a Monday–Friday 11am–8pm EST schedule, offering a chance to grow in a global organization known for its caring culture and work-life balance.