Remote Operations Coordinator - Utilities & Drone

Zeitview (formerly DroneBase); Philadelphia (Philadelphia County); Remote; USD 50,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

401k options

Health insurance (HSA)

Unlimited PTO

Autonomy and upward mobility

Diverse, inclusive culture

Job summary

Zeitview is seeking an Operations Coordinator for a 100% remote role within the Eastern Time Zone in the US. You will coordinate and execute field projects in North America, delivering high-quality drone-based data and maintaining strong client relations.

Responsibilities include mission planning, scheduling coordination, and cross-team collaboration to ensure timely delivery, billable accuracy, and customer satisfaction. A 1–3 year background in operations and a passion for drones are valued.

Qualifications

• 1–3 years experience in operations, logistics, project coordination, or a similar role.
• Exceptional organizational skills and meticulous attention to detail.
• Able to work remotely with a fully remote workforce.
• Interest in technology and the drone space; drone experience is a plus.
• Demonstrated calm, focused, solution-oriented mindset under pressure.
• Proficiency with scheduling tools, PM software, Google Suite, and Slack.
• High accountability and ability to work independently.

Responsibilities

• Coordinate pre, during, and post mission planning and data quality checks across NA operations.
• Collaborate with customers and Sr FOS to understand logistics and scheduling constraints.
• Manage field operations for data collection and escalate issues promptly.
• Understand drone capabilities, regulations, and Sieztview SOPs.
• Resolve customer concerns related to scope, software, reporting, or billing.
• Provide ad-hoc support to Sr. FOS and customers.
• Familiarity with Zeitview’s software platforms (online, desktop, mobile).
• Coordinate with internal teams like Account Management and field QAQC.
• Maintain pipeline visibility for assigned vertical and ensure no tasks fall through the cracks.
• Identify process gaps and report to Operations Manager.
• Carry out other duties as assigned.

Skills

Scheduling tools

Project management

Google Suite

Slack

Communication skills

Remote work

Multitasking

Attention to detail

Education

Bachelor's degree preferred

Tools

Google Workspace

Job description

Zeitview is seeking an Operations Coordinator for a 100% remote role within the Eastern Time Zone in the US. You will coordinate and execute field projects in North America, delivering high-quality drone-based data and maintaining strong client relations.

Responsibilities include mission planning, scheduling coordination, and cross-team collaboration to ensure timely delivery, billable accuracy, and customer satisfaction. A 1–3 year background in operations and a passion for drones are valued.