Remote Operations Coordinator: Onboarding & Efficiency

Job Duck LLC; United States; Remote; USD 13,000 - 14,000; Full time

Benefits offered by this job

Great Place to Work Certification

Job summary

Job Duck LLC is seeking a Junior Operations Coordinator for a fully remote role serving US-based employers. The position focuses on supporting onboarding initiatives, maintaining accurate records, and coordinating cross-functional workflows to ensure efficient operations.

You will contribute to onboarding, training coordination, reporting, process documentation, client support, and marketing initiatives while collaborating with multiple departments to uphold exceptional service standards.

Qualifications

• Highly organized professional to manage day-to-day operations and maintain accurate records.
• Support onboarding initiatives and cross-functional workflows.
• Assist with reporting, process documentation, client support, and marketing activities.

Responsibilities

• Coordinate and support day-to-day operational activities across the organization.
• Send Treefort ID verification requests, trust requests, and client follow-ups.
• Create, assign, and manage follow-up tasks within Lawmatics.
• Meet regularly with teams to align on priorities.

Skills

Organizational skills

Record keeping

Cross-functional collaboration

Customer support

Tools

Lawmatics

Job description

Job Duck LLC is seeking a Junior Operations Coordinator for a fully remote role serving US-based employers. The position focuses on supporting onboarding initiatives, maintaining accurate records, and coordinating cross-functional workflows to ensure efficient operations.

You will contribute to onboarding, training coordination, reporting, process documentation, client support, and marketing initiatives while collaborating with multiple departments to uphold exceptional service standards.