Remote Oncology Scheduler: Complex Treatment Coordination

University of Miami; Miami (FL); Remote; USD 42,000 - 56,000; Full time

Job summary

The University of Miami Health System is seeking a full-time Oncology Patient Scheduler 2 (Remote). This role provides exceptional patient service by phone, coordinating scheduling for diagnostic therapies and other treatments, and collaborating with referring physicians, radiologists, technologists, and patients to assure smooth procedures.

Requirements include a high school diploma and at least two years of scheduling/administrative experience.

Qualifications

• High School diploma or equivalent required.
• Minimum 2 years of relevant scheduling/administrative experience.

Responsibilities

• Schedules all types of complex treatments with attention to detail.
• Delivers exceptional customer service by answering incoming phone calls or contacting patients by phone to determine proper treatment times.
• Obtains and verifies necessary demographic and insurance information.
• Screens and verifies information for ensure accuracy when scheduling all CTU appointments.
• Coordinates processes and timing as required by the physician and facility for special procedures or treatments.

Skills

Patient scheduling

Customer service

Phone support

Coordination

Attention to detail

Medical terminology

Education

High School diploma or equivalent

Tools

Scheduling software

EMR systems

Job description

The University of Miami Health System is seeking a full-time Oncology Patient Scheduler 2 (Remote). This role provides exceptional patient service by phone, coordinating scheduling for diagnostic therapies and other treatments, and collaborating with referring physicians, radiologists, technologists, and patients to assure smooth procedures.

Requirements include a high school diploma and at least two years of scheduling/administrative experience.