Oncology Scheduling Specialist

Tennessee Oncology; Springfield (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Tennessee Oncology is seeking a Scheduling Coordinator to manage complex patient appointment scheduling across multiple clinics, including chemotherapy plans, referrals, radiology, and procedures. You will coordinate with teams to optimize scheduling, assist with phones, reports, tasks, and portal requests.

Ideal candidate has a high school diploma, EMR experience, and strong communication and organizational skills; experience in a fast-paced medical office is preferred.

Qualifications

• High school diploma or GED required.
• 2 years of professional office experience with customer service experience.
• Electronic Medical Records (EMR) experience strongly preferred.
• Strong computer skills including Windows file management and MS Office.
• Excellent verbal, listening and written communication skills.

Responsibilities

• Answer phones and greet patients courteously; route calls to appropriate department.
• Follow SOPs to standardize processes across clinics.
• Conduct patient check-out workflow and scheduling details.
• Schedule appointments including internal/external, radiology, and procedures.
• Run daily reports to identify unscheduled orders and follow up on delays.
• Maintain confidentiality of patient information and assist with portal invites.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Verbal and written communication

Education

High school diploma or GED

Tools

Electronic Medical Records (EMR)

MS Office

Email client

Job description

Tennessee Oncology is seeking a Scheduling Coordinator to manage complex patient appointment scheduling across multiple clinics, including chemotherapy plans, referrals, radiology, and procedures. You will coordinate with teams to optimize scheduling, assist with phones, reports, tasks, and portal requests.

Ideal candidate has a high school diploma, EMR experience, and strong communication and organizational skills; experience in a fast-paced medical office is preferred.