Remote & On-site Relocation Concierge (Contractor)

Relocity, Inc.; East Aurora (NY); Hybrid; USD 41,000 - 48,000; Full time

Job summary

Relocity, Inc. is seeking a relocation consultant (1099 contractor) to deliver high-touch relocation services to employees and families transitioning to a new city.

You’ll act as a knowledgeable local resource, offering tailored guidance and hands-on support across key relocation aspects. This opportunity is structured around individual client engagements, with service needs varying by market activity and client demand.

Qualifications

• Must have the legal right to work in the United States.
• Must have at least 5 years of residency in Buffalo with extensive knowledge of the local rental market, education system, and local registration processes.
• Must own a reliable, registered, and insured 4-door vehicle with a valid driver's license.
• Must be flexible and available to work weekends.
• Friendly, outgoing personality, strong customer service orientation, and problem-solving abilities.
• Must be self-motivated, with the ability to work independently and manage time effectively.
• Prior personal or professional relocation or moving assistance experience is preferred, but not required.

Responsibilities

• Build trusted relationships with relocating employees by understanding their needs, preferences, and priorities.
• Provide guidance on neighborhoods, transportation, and local lifestyle considerations.
• Conduct housing and school research, including rental market insights, commute considerations, and general suitability.
• Support clients with local orientation and navigation of relocation logistics.
• Curate personalized recommendations for dining, social, cultural, and lifestyle activities.
• Deliver tailored insights and recommendations using your local expertise and available tools.
• Facilitate area tours (virtual or in-person), offering real-time perspective and context.
• Communicate with clients through phone, email, video, and/or in-person interactions.
• Coordinate with vendors, partners, or service providers to support the client experience.
• Manage multiple client engagements independently, ensuring organization and follow-through.
• Document key updates and interactions to support continuity of service.

Skills

Customer service

Buffalo knowledge

Time management

Independent working

Education

Bachelor's or Associate degree

Tools

MS Office

Google GSuite

CRM systems

Job description

Relocity, Inc. is seeking a relocation consultant (1099 contractor) to deliver high-touch relocation services to employees and families transitioning to a new city.

You’ll act as a knowledgeable local resource, offering tailored guidance and hands-on support across key relocation aspects. This opportunity is structured around individual client engagements, with service needs varying by market activity and client demand.