Remote Office Assistant (Typing)

Easy Recruiter; Los Angeles (CA); Remote; USD 40,000 - 55,000; Full time

Job summary

A professional staffing agency is looking for a Remote Office Assistant in Woodland Hills, California. This role involves answering calls, assisting visitors, and processing public records requests in a professional manner. You must demonstrate strong typing proficiency and excellent communication skills. The position requires working in the office Monday to Friday from 8:00 am to 5:00 pm. Candidates must also pass a background investigation and provide a typing certificate before hiring.

Qualifications

• Ability to type at minimum speed as specified in Class Specifications.
• Pass a background investigation prior to hiring.

Responsibilities

• Answer incoming calls and maintain accurate accounts of staff location.
• Greet and assist visitors at reception.
• Provide court and DMV information to the public.
• Process public records requests and maintain logs.

Skills

Typing proficiency

Communication skills

Professional demeanor

Tools

California Automated Reporting System (CARS)

Area Information System (AIS)

Job description

About the job Remote Office Assistant (Typing)

Job Description and Duties

The receptionist is the first-line of communication for the Area office. Answer incoming calls for Area personnel. The receptionist maintains an accurate accounting of the Area staff location and availability. Screen incoming telephone calls courteously and professionally from the public, other Area offices and allied agencies. If the Area personnel is not available, transfer caller to voice mail; take written message or e-mail to Area personnel. The receptionist is required to greet and assist visitors at the reception counter directing them to the proper Area personnel. Provide information to the public at the front counter related to courts, allied law enforcement agencies and Department of Motor Vehicles. Provide information to allied law enforcement agencies, allied state agencies, Attorney's, Department employees and the parties inquiring about collision reports. Sale collision report, publication and miscellaneous sale, write counter receipt (CHP251) for the party of interest at the front counter. Disseminate in-coming fax to appropriate Area personnel. Public Records Act (PRA). Print arrest log from Area Information System (AIS) every Wednesday and fax to participating vendors. Maintain and update Public Records Act Log. Prepare and process quarterly Area Public Records Act request log to Division Office. File and maintain Notice of Correction/ Proof of Service (CHP411), Notice to Defendant/Proof of Service (CHP239) and destroy once they meet the retention period. Utilizes the Area Information System (AIS) and California Automated Reporting System (CARS) to locate traffic collision reports for the party of interest, Attorney's and CAL Trans (DOT). Enter date from Citation (CHP215) into WEBWS as needed on daily basis. Serve as a back-up for Citation Desk. Write counter receipts (CHP251) for traffic collision reports request received by mail from Attorney's and party of interest. Other job related duties as required.

You will find additional information about the job in the Duty Statement .

Working Conditions

Must work in office located in the City of Woodland Hills, San Fernando Valley, Los Angeles County, from Monday to Friday 8:00 am to 5:00 pm, except state holidays.

You will find the Minimum Requirements in the Class Specification.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.