Remote NOI Infusion Coordinator | Scheduling & Support

New England Cancer Specialists; Westbrook (ME); Remote; USD 35,000 - 59,000; Full time

Job summary

New England Cancer Specialists is seeking a full-time Remote Non-Oncology Infusion Coordinator. The role handles NOI referrals, scheduling recurring treatments, pre-registration, and document collection across NECS sites. You will triage calls, maintain records, and support patients with professional, confidential service.

The position emphasizes teamwork with pharmacists and Financial Advocates, ensuring timely, accurate scheduling while meeting HIPAA standards and corporate policies.

Qualifications

• Experience handling referrals and scheduling in a healthcare setting.
• Knowledge of medical terminology and patient data privacy is required.
• Proficiency with electronic medical record (EMR) systems is essential.
• Excellent telephone and multitasking skills with a focus on accuracy.

Responsibilities

• Process NOI referrals by phone, fax, or website.
• Authorize NOI services with contracted facilities.
• Create new patient accounts in the EMR and scheduling systems.
• Schedule patient appointments and treatments following scheduling guidelines.
• Maintain patient records and prepare for visits, ensuring HIPAA compliance.

Skills

Customer service

Medical terminology

EMR systems

HIPAA compliance

Job description

New England Cancer Specialists is seeking a full-time Remote Non-Oncology Infusion Coordinator. The role handles NOI referrals, scheduling recurring treatments, pre-registration, and document collection across NECS sites. You will triage calls, maintain records, and support patients with professional, confidential service.

The position emphasizes teamwork with pharmacists and Financial Advocates, ensuring timely, accurate scheduling while meeting HIPAA standards and corporate policies.