Remote NOAH Audiology Systems Support Specialist

Quoris, LLC; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Culture and great working environment

Job summary

Quoris, LLC is seeking a NOAH Audiology Systems Support Analyst to provide remote, day-to-day technical support across a multi-location ENT audiology practice. You will troubleshoot NOAH connectivity with manufacturer fitting modules and assist clinicians with workflows to ensure uninterrupted patient care.

The ideal candidate brings hands-on NOAH experience, deep knowledge of ENT audiology operations, and the ability to work independently in a fully remote role.

Qualifications

• Hands-on experience with NOAH platform required.
• Strong understanding of ENT audiology workflows and clinical operations.
• Ability to troubleshoot module connectivity issues across multiple hearing aid manufacturer platforms.
• Experience supporting clinical staff in a multi-location healthcare environment.
• Ability to work independently and manage multiple support requests remotely.
• Strong communication skills with both technical and clinical audiences.
• Must be eligible to work in the U.S. without sponsorship.

Responsibilities

• Provide day-to-day technical support for the NOAH platform across a multi-location audiology practice.
• Troubleshoot and resolve connectivity issues between NOAH and manufacturer-specific fitting modules including Cochlear, ReSound Smart Fit, Compass GPS, and others.
• Support audiologists with patient management workflows, test session documentation, and module navigation within NOAH.
• Assist with onboarding new audiology staff to the NOAH platform and associated modules as the practice expands.
• Identify, document, and escalate recurring technical issues and system anomalies.
• Coordinate with hearing aid manufacturers and vendors to resolve module-specific connectivity or compatibility issues.
• Support the transition and expansion of NOAH usage as the organization acquires and integrates a new ENT practice.
• Maintain documentation of support activities, issue resolutions, and workflow guidance.

Skills

NOAH platform

ENT audiology workflows

module connectivity troubleshooting

multi-location healthcare support

remote work proficiency

technical communication

Tools

NOAH platform

Microsoft SQL

Job description

Quoris, LLC is seeking a NOAH Audiology Systems Support Analyst to provide remote, day-to-day technical support across a multi-location ENT audiology practice. You will troubleshoot NOAH connectivity with manufacturer fitting modules and assist clinicians with workflows to ensure uninterrupted patient care.

The ideal candidate brings hands-on NOAH experience, deep knowledge of ENT audiology operations, and the ability to work independently in a fully remote role.