Remote Network Engineer — Design & Secure MSP Networks

Ascend Technologies; United States; Remote; USD 77,000 - 95,000; Full time

Job summary

Ascend Technologies is seeking a Network Engineer for a fully remote role with occasional travel. You will support clients’ network infrastructure, configure and secure network components, and collaborate with professional services teams on design and deployment projects.

The role requires strong communication, urgency, and network engineering expertise across Fortinet, Cisco, Aruba, Palo Alto, and Ubiquiti, plus cloud networking in Azure and AWS. Travel may be required from time to time.

Qualifications

• Minimum 3 years of network engineering experience, preferably at an MSP.
• Ability to communicate complex technical problems clearly to customers.
• CCNA and/or CCNP, or Fortinet FCP certification or equivalent experience.
• Experience with Fortinet, Cisco, Aruba, Palo Alto, and Ubiquiti.
• Experience with cloud networking concepts in Azure and AWS.
• Extensive knowledge of network protocols, services, and monitoring tools.

Responsibilities

• Address escalated tickets for complex operational issues in client networks.
• Maintain clients’ existing networks to ensure stability and compliance.
• Communicate with clients regarding status of open tasks daily.
• Assist with projects for data network design, development, and implementation.
• Follow established processes and Ascend quality standards.
• Develop documentation for client networks, including diagrams.
• Work with vendors for support case resolution.
• Assist in mentorship/training of junior engineers.
• Participate in an on-call rotation for off-hours support.

Skills

Network engineering

Customer communication

Project management

Learning agility

Education

Bachelor's degree or higher in CS/IT/MIS

Tools

Fortinet

Cisco

Aruba

Palo Alto

Ubiquiti

Azure

AWS

Job description

Ascend Technologies is seeking a Network Engineer for a fully remote role with occasional travel. You will support clients’ network infrastructure, configure and secure network components, and collaborate with professional services teams on design and deployment projects.

The role requires strong communication, urgency, and network engineering expertise across Fortinet, Cisco, Aruba, Palo Alto, and Ubiquiti, plus cloud networking in Azure and AWS. Travel may be required from time to time.