Remote NetSuite Support & Optimization Senior Consultant

CrossCountry Consulting; United States; Remote; USD 22,000 - 41,000; Full time

Benefits offered by this job

Healthcare options

401(k) matching

Parental leave

Tech stipend

Wellness reimbursement

Job summary

CrossCountry Consulting is seeking a Support & Optimization Senior Consultant to deliver NetSuite support and optimization services for diverse client engagements. You will work with the Support & Optimization Manager to resolve tickets, implement enhancements, and maintain high client satisfaction while adhering to firm policies.

The role requires 3+ years with NetSuite, accounting knowledge, and strong communication skills. This is a fully remote position based in the Philippines.

Qualifications

• Bachelor’s degree in Business, Accounting, Finance, or related field.
• NetSuite Suite Foundation, Administrator, or ERP Certification preferred, or equivalent experience.
• Working knowledge of accounting principles and financial processes (GL, AR, AP, financial reporting).
• 3+ years of experience with NetSuite, including support, configuration, or implementation.
• Consulting firm experience preferred.

Responsibilities

• Manage and resolve NetSuite support tickets across full lifecycle.
• Support the full optimization lifecycle (scoping, configuration, testing, implementation).
• Collaborate with Manager/Lead to meet client objectives on time and within scope.
• Serve as NetSuite SME for clients and internal teams on configurations.

Skills

NetSuite expertise

Accounting knowledge

Remote work experience

Client communication

AI tools adoption

Education

Bachelor's degree in Business/Accounting/Finance

Job description

CrossCountry Consulting is seeking a Support & Optimization Senior Consultant to deliver NetSuite support and optimization services for diverse client engagements. You will work with the Support & Optimization Manager to resolve tickets, implement enhancements, and maintain high client satisfaction while adhering to firm policies.

The role requires 3+ years with NetSuite, accounting knowledge, and strong communication skills. This is a fully remote position based in the Philippines.