Remote National Account Manager - Salon Chains

Wella Company; Chicago (IL); Hybrid; USD 91,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid holidays

Paid time off

Job summary

Wella Company in Chicago, IL, is seeking a National Account Manager for chain salons, including Ulta, JCP and Beauty Brands. The role leads joint business plans at customer HQ and drives execution across 2,000 salons nationwide.

You will manage sales fundamentals, pricing, distribution, merchandising, and promotions while coordinating with Trade Marketing, Brand Marketing, Finance, Analytics, Demand Planning, and Education teams. Travel flexibility required.

Qualifications

• 5+ years’ experience managing a national account
• Professional salon industry and beauty background strongly preferred
• Experience managing headquarter accounts, managing buyer/merchant relationships at a high level
• Experience in forecasting, business planning, and trade spend management
• Experience in customer marketing, planogram analysis, and Ecom management
• Experience with syndicated data and analysis
• Excellent communicator who can navigate a matrixed organization
• Comfortable presenting to C-suite
• High level of organization, time management & attention to detail
• Bachelor’s Degree
• Flexibility to travel
• Valid Drivers License

Responsibilities

• Identifies and develops a plan of growth and expansion within assigned channel for existing retail business & salons
• Leads the overall strategy, tactics, and execution of joint business plans and serves as key contact for the customer
• Leads the development and execution of all presentations to customers for the selected portfolio of brands/products
• Owns sales fundamentals: distribution, shelving, pricing, and promotion to drive business
• Owns customer digital experience: Content, Assortment & Availability, and Ratings & Reviews
• Works to be a resource for customers by constantly being in touch with the Salon landscape, competitive activity, and industry trends
• Identifies both customer specific and industry data and insights to further sales opportunities
• Leads monthly analysis for internal reviews with regular input to presentation content for North American leadership and Global reviews
• Owns all forecasting for assigned customers, accurately forecasting the business and working proactively with Demand planning parters for major shifts in the business
• Directs Trade Marketing and SBD (Shopper Based Design) to bring store and salon vision to life
• Works in tandem with Education team to bring business and craft education to stylists, driving the overall salon business
• Works in partnership with Marketing to drive initiative and commercial amplification plans via customer channels
• Manages customer budgets to include co-ops, marketing and promotional funds, optimizing business impact and high ROI activities
• Owns overall P&L management for customers, managing business to deliver volume, share and ROI targets.

Skills

National account management

Beauty industry knowledge

Forecasting

Trade spend management

Ecommerce management

Planogram analysis

C-suite presentations

Communication

Education

Bachelor’s Degree

Job description

Wella Company in Chicago, IL, is seeking a National Account Manager for chain salons, including Ulta, JCP and Beauty Brands. The role leads joint business plans at customer HQ and drives execution across 2,000 salons nationwide.

You will manage sales fundamentals, pricing, distribution, merchandising, and promotions while coordinating with Trade Marketing, Brand Marketing, Finance, Analytics, Demand Planning, and Education teams. Travel flexibility required.