Remote Multichannel Fundraising Director

Operation Smile, Inc.; Virginia Beach, Northern (VA, KY); Hybrid; USD 87,000 - 109,000; Full time

Benefits offered by this job

401(k) plan with Safe Harbor

Fully paid life and AD&D insurance

Flexible time off

Remote, on-site, and hybrid options

International medical trips

Job summary

Operation Smile, Inc. is seeking a Director of Multichannel Fundraising to lead donor engagement across direct mail, digital, DRTV, SMS, telemarketing, and Spanish-language campaigns.

You will set strategic objectives, manage a multi-million-dollar portfolio, and guide cross-functional teams to grow revenue and donor lifetime value. Ideal candidates have extensive multichannel fundraising experience, a bilingual English/Spanish background, and a track record of collaborating with senior

Qualifications

• Bachelor's degree in Communications, Marketing, Business, or related field.
• Experience developing and executing fundraising, donor engagement, or marketing strategies for Hispanic and multicultural audiences is preferred.
• Minimum of 10 years of progressive experience in fundraising, direct response marketing, donor engagement, or revenue growth, including demonstrated success leading complex multichannel strategies and managing significant budgets.
• Demonstrated success setting strategic direction, delivering measurable revenue and donor outcomes, influencing senior and cross-functional stakeholders, managing external partners, and leading high-performing teams.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint); BBCRM experience is a plus.

Responsibilities

• Defines and leads multichannel fundraising strategy, establishing long-term donor growth, retention, upgrade, and revenue objectives.
• Sets channel investment priorities, audience engagement strategies, and performance targets.
• Owns planning, forecasting, stewardship, and optimization of a multi-million-dollar fundraising portfolio.
• Manages donor data strategy, segmentation, analysis, and CRM activation.
• Provides executive oversight of vendor relationships and campaigns across channels, including English and Spanish-language initiatives.

Skills

Bilingual English/Spanish

Leadership

Stakeholder management

Education

Bachelor's degree in Communications, Marketing, Business, or related field

Tools

BBCRM

Job description

Operation Smile, Inc. is seeking a Director of Multichannel Fundraising to lead donor engagement across direct mail, digital, DRTV, SMS, telemarketing, and Spanish-language campaigns.

You will set strategic objectives, manage a multi-million-dollar portfolio, and guide cross-functional teams to grow revenue and donor lifetime value. Ideal candidates have extensive multichannel fundraising experience, a bilingual English/Spanish background, and a track record of collaborating with senior