Remote MSK Clinical Navigator – PT

TailorCare, Inc.; United States; Ibrido; USD 88.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote-first with hybrid option in US

PTO and holidays

Medical, dental, vision, life, and AD

Wellness resources and employer HSA

401k with employer matching

Parental leave

Descrizione del lavoro

TailorCare, Inc. is seeking a licensed Doctor of Physical Therapy to join as Clinical Navigator (PT). The role supports telehealth and virtual MSK care, engaging members, guiding care plans, and coordinating with care teams in a fast-paced, metrics-driven setting.

The position offers a remote-first environment with a Nashville hybrid option, competitive compensation, and comprehensive benefits. Travel up to 10% may be required.

Competenze

• DPT or MPT with current unrestricted Physical Therapy license in Georgia, Texas, Colorado and/or Indiana (Compact License preferred).
• Willingness to obtain and maintain additional state licenses as TailorCare expands.
• Minimum 3 years of experience in physical therapy, musculoskeletal care, care navigation, telehealth, or related clinical settings.
• Proven ability to manage patient interactions in high-volume, performance-driven environments.
• Strong communication, motivational interviewing, and patient engagement skills.

Mansioni

• Serve as the primary navigator for an assigned member population in a contact center environment.
• Conduct comprehensive clinical intake assessments for MSK conditions and functional goals.
• Deliver navigation via telephonic and video-based interactions, choosing the best modality.
• Maintain high daily member interactions with personalized, empathetic care.
• Educate members on options, recommendations, and resources to support decisions.
• Monitor progress and follow up to drive adherence and optimize outcomes.
• Collaborate with care teams and stakeholders to ensure coordinated, seamless experiences.
• Document all interactions accurately within established timelines.

Conoscenze

Member Engagement & Relationship Build

High-Volume Telephonic & Video-Based

Motivational Interviewing & Behavior

Clinical Assessment & Care Planning

Operational Excellence & Productivity

Data-Driven Decision Making

Virtual Care Delivery & Telehealth

Adaptability & Continuous Improvement

Cross-Functional Collaboration

Accountability & Results Orientation

Formazione

Doctor of Physical Therapy (DPT) or Masters in Physical Therapy (MPT)

Descrizione del lavoro

TailorCare, Inc. is seeking a licensed Doctor of Physical Therapy to join as Clinical Navigator (PT). The role supports telehealth and virtual MSK care, engaging members, guiding care plans, and coordinating with care teams in a fast-paced, metrics-driven setting.

The position offers a remote-first environment with a Nashville hybrid option, competitive compensation, and comprehensive benefits. Travel up to 10% may be required.