Remote MSK Care Advocate RN/PT

The Cigna Group; United States; Remote; USD 65,600 - 109,400; Full time

Benefits offered by this job

Medical, vision, and dental benefits

401(k) with company match

Tuition reimbursement

Minimum 18 days of paid time off

Paid holidays

Job summary

A leading healthcare company in the United States is seeking an RN or PT Care Advocate for digital and telephonic support in musculoskeletal care. The role requires managing customer experiences and providing coaching on treatment options and care programs. Candidates must possess an active RN or PT license and three years of clinical experience, ideally in orthopedics or rehabilitation. Salary ranges from $65,600 to $109,400 annually, with comprehensive benefits.

Qualifications

• Three years of full-time-equivalent direct clinical care experience, preferably in orthopedics/neurology, acute rehabilitation, or skilled nursing.

Responsibilities

• Use digital and telephonic technology to coach customers at various stages of their MSK journeys.
• Manage the end-to-end customer experience including education and support.
• Empower customers to make informed health care decisions.
• Maintain communication and manage digital alerts and tasks.

Skills

Cognitive-behavioral coaching techniques

Clinical communication

Customer advocacy

Education

Active, unrestricted RN or PT license

Active, unrestricted Physical Therapy (PT) license

Job description

A leading healthcare company in the United States is seeking an RN or PT Care Advocate for digital and telephonic support in musculoskeletal care. The role requires managing customer experiences and providing coaching on treatment options and care programs. Candidates must possess an active RN or PT license and three years of clinical experience, ideally in orthopedics or rehabilitation. Salary ranges from $65,600 to $109,400 annually, with comprehensive benefits.