Virtual MSK Care Engagement Specialist

RightMove Health; United States; A distancia; USD 40.000 - 55.000; Jornada completa

Descripción de la vacante

A digital health startup is seeking a Patient Engagement Specialist who will be responsible for connecting eligible members with virtual musculoskeletal care. This role involves outreach, education, and scheduling evaluations, serving as the first point of contact for patients. Candidates should have 1–3 years of experience in healthcare customer service and strong communication skills. The ideal applicant is adaptable and patient-focused, excited to contribute to a growing organization.

Formación

• 1–3 years of experience in healthcare customer service or call center environments.
• Strong verbal communication skills and comfort with phone-based outreach.
• Ability to explain healthcare services clearly.

Responsabilidades

• Conduct outbound phone outreach to eligible members.
• Educate patients on available care options.
• Verify eligibility and schedule initial evaluations.

Conocimientos

Customer service

Verbal communication

Multitasking

Attention to detail

Educación

High school diploma or GED

Associate degree preferred

Herramientas

CRM systems

Scheduling tools

Descripción del empleo

A digital health startup is seeking a Patient Engagement Specialist who will be responsible for connecting eligible members with virtual musculoskeletal care. This role involves outreach, education, and scheduling evaluations, serving as the first point of contact for patients. Candidates should have 1–3 years of experience in healthcare customer service and strong communication skills. The ideal applicant is adaptable and patient-focused, excited to contribute to a growing organization.